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    F.A.Q.s

    Shipping & Delivery

    Do you ship internationally? Currently, we ship exclusively within the United States. We do not offer international shipping at this time to ensure we can maintain our fast delivery standards.

    How much does shipping cost? Shipping is 100% Free on all orders across the USA. There is no minimum purchase required.

    How long will it take to get my order?

    • Handling Time: 1-2 business days (Mon-Fri).

    • Transit Time: 2-4 business days (Mon-Fri).

    • Total estimated delivery is 3-6 business days.

    How can I track my package? Once your order has shipped, we will send you an email with a tracking number. you can use our Track Your Order page to see the latest updates on your shipment.

    Orders & Payments

    What payment methods do you accept? We accept all major credit cards (Visa, Mastercard, American Express, Discover) as well as secure payment options like PayPal and Apple Pay.

    Is my payment information secure? Yes. Our store is built on Shopify and uses SSL encryption technology (the same used by major banks) to ensure your personal and payment details are kept 100% safe.

    Can I change or cancel my order? Because we process orders quickly, please contact us at support@Graboras.shop within 12 hours of placing your order if you need to make changes. Once the order has entered the handling phase, we can no longer cancel it.

    Returns & Refunds

    What is your return policy? We offer a 30-day return window. If you are not satisfied with your purchase, you can return it within 30 days of delivery for a refund, provided the item is in its original condition and packaging.

    How long does it take to get my refund? Once we receive and inspect your return, we will process your refund. It typically takes 7 business days for the funds to appear back on your original payment method, depending on your bank.

    What if my item arrives damaged? We are so sorry! Please take a photo of the damage and contact us immediately via our Contact Us page. We will send out a replacement or issue a full refund at no extra cost to you.

    Need more help?

    If your question wasn't answered above, feel free to reach out to our support team:

    • Email: support@Graboras.shop

    • Phone: +1 2184729940